Marcolin, Mario (2012) Keeping Information Systems alive: participation, work and maintenance-in-use in a welfare department. PhD thesis, University of Trento.
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Abstract
Through the case study of a regional welfare information system, I analize how the process of keeping information systems workable and operational unfolded.
Item Type: | Doctoral Thesis (PhD) |
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Doctoral School: | Sociology and Social Research (within the School in Social Sciences, till the a.y. 2010-11) |
PhD Cycle: | XXIV |
Subjects: | Area 13 - Scienze economiche e statistiche > SECS-P/10 ORGANIZZAZIONE AZIENDALE Area 14 - Scienze politiche e sociali > SPS/09 SOCIOLOGIA DEI PROCESSI ECONOMICI E DEL LAVORO |
Uncontrolled Keywords: | User; participation; design-in-use; practice-based; maintenance; social work; welfare policy |
Repository Staff approval on: | 06 Apr 2012 11:09 |
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