Keeping Information Systems alive: participation, work and maintenance-in-use in a welfare department

Marcolin, Mario (2012) Keeping Information Systems alive: participation, work and maintenance-in-use in a welfare department. PhD thesis, University of Trento.

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Abstract

Through the case study of a regional welfare information system, I analize how the process of keeping information systems workable and operational unfolded.

Item Type:Doctoral Thesis (PhD)
Doctoral School:Sociology and Social Research (within the School in Social Sciences, till the a.y. 2010-11)
PhD Cycle:XXIV
Subjects:Area 13 - Scienze economiche e statistiche > SECS-P/10 ORGANIZZAZIONE AZIENDALE
Area 14 - Scienze politiche e sociali > SPS/09 SOCIOLOGIA DEI PROCESSI ECONOMICI E DEL LAVORO
Uncontrolled Keywords:User; participation; design-in-use; practice-based; maintenance; social work; welfare policy
Repository Staff approval on:06 Apr 2012 11:09

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